Frequently Asked Questions
Answers to all your questions about 88cb
Account security, VIP benefits, casino games, and withdrawals — find detailed answers to any question you have about 88cb right here.
Welcome to 88cb. This page is designed to give direct answers to the questions our players ask most. From keeping your account secure and understanding VIP cashback, to learning casino game rules and making fast withdrawals — everything is explained in plain English. If you cannot find your question here, contact our 24/7 live chat support.
Account Security
The official 88cb website address is always 88cb.mom — check this in your browser's address bar. Fake sites often use misspelled words or different domains. Instead of clicking unknown links, type the address directly. If you see https:// at the start of the URL along with a padlock icon, your connection is encrypted. If you have any doubts, ask us via live chat.
If you think someone else has accessed your account, change your password immediately. Then contact us via live chat or send an email to [email protected]. Our support team is active around the clock and can temporarily suspend the account and investigate if needed. The sooner you let us know, the better.
No 88cb representative will ever ask for your OTP, bKash PIN, Nagad PIN, or Rocket PIN — this is guaranteed. If someone claims to be an 88cb employee and asks for this information, it is a scam. If you receive any such contact, notify our support team immediately and do not share any information.
Yes. 88cb uses SSL encryption technology, which keeps your personal and financial information fully protected during transfer. Data stored on our servers is also encrypted. We never sell your information to third parties. Read our privacy policy for more details.
A strong password should have at least 12 characters and include uppercase and lowercase letters, numbers, and special characters (such as @, #, !). Never use your date of birth, name, or simple passwords like "123456". Keep a unique password for your 88cb account that you do not use on any other site.
VIP & Cashback
88cb has 4 VIP levels in total. Bronze — up to 0.2% cashback per week; Silver — up to 0.4%; Gold — up to 0.6%; Platinum — up to 0.8% weekly cashback. Each level also comes with its own special benefits.
The more you play, the faster you can advance to the next VIP level. Playing regularly and staying active is what matters most. Once you reach each level, new benefits and a higher cashback rate are added automatically. You can ask in live chat to find out your current level.
Every week, a set percentage of your total betting amount is returned to your account as cashback. For example, if you are at the Gold level, you can receive up to 0.6% per week. This cashback is added directly to your wallet and can be used in your next game.
Platinum is the highest level in the 88cb VIP program. Along with up to 0.8% weekly cashback, you get personalised support, faster withdrawal processing, and priority access to special promotions. These benefits give Platinum members a distinct experience.
No, there is no separate registration required. Once you open an account at 88cb, you are automatically enrolled in the VIP program and your journey begins at the Bronze level. Your level increases as you play. It is completely automatic and free.
Casino & Table Games
Both are very simple and widely popular across South Asia. Teen Patti is a three-card game — each player receives three cards and the one with the best hand wins. In Andar Bahar, one card is placed in the middle of the table and you bet on whether the next card of the same value will land on the "Andar" or "Bahar" side. Both games are easy to understand even for beginners.
A roulette wheel has numbers from 0 to 36. You can bet on a single number, a group of numbers, a colour (red or black), or odd/even. The number where the ball lands after spinning is the winning number. Betting on a single number pays more but has lower odds — betting on a group or colour improves your chances.
Baccarat is actually very straightforward. There are three betting options — Player wins, Banker wins, or Tie. Both sides are dealt cards and the one whose total is closest to 9 wins. Tens and picture cards are worth zero. You can enjoy the game just by choosing your bet, without learning any complex strategy.
Yes, in live dealer games trained professional dealers run the game live from a studio. Through video streaming you can watch the dealer deal cards or spin the roulette ball in real time. It gives you the feel of a casino from the comfort of your home. 88cb offers live games from several trusted providers including Evolution Gaming and Ezugi.
88cb uses software from reputable game providers that employ Random Number Generator (RNG) technology. This technology ensures that the outcome of every game is completely random and not predetermined. We believe in fair play and consider player protection our highest priority.
Cash Withdrawals
Withdrawals are usually processed within 15 minutes to 2 hours. However, delays can occur for reasons such as an incomplete account verification, unmet wagering requirements, or incorrect wallet details. If you have been waiting for more than 2 hours, contact us via live chat and we will look into the issue promptly.
At 88cb, standard withdrawal time is 15 minutes to 2 hours. Money arrives within this time for all three methods — bKash, Nagad, and Rocket. Thanks to Bangladesh's mobile banking system, the withdrawal process is very fast most of the time.
No. For security reasons, withdrawals can only be made to a bKash, Nagad, or Rocket number registered in your own name. Withdrawal requests to another person's number are not accepted. This is an important rule to protect your funds and prevent fraud.
The minimum withdrawal amount at 88cb is ৳1,000. This limit applies to all three methods — bKash, Nagad, and Rocket. If your balance is below this amount, the withdrawal request will not be accepted, so keep this in mind before you play.
Three methods are available for withdrawing money from 88cb — bKash, Nagad, and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank. For all three methods, the minimum withdrawal is ৳1,000 and money is typically received within 15 minutes to 2 hours.
Still have questions? We are here to help
If you did not find the answer to your question here, do not worry. The 88cb support team is ready to assist you in Bengali and English, 24 hours a day, 7 days a week.
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